FAQs
Frequently Asked Questions When Buying a Natural Stone Fireplace

Q. Are Your Fireplaces Natural Stone?
A. Yes. All materials used are natural stone. We only use Bath and Portland stone sourced from our chosen local quarries. We do not use any imported, cast or reconstituted stone.
Q. Are Your Fireplaces Handmade?
A. Yes. Our fireplaces are hand carved and polished by experienced Stone Masons with up to 40 years stone carving experience.
Q. Can I view Your Fireplaces?
A. Yes. Please contact us to make an appointment to visit our showroom at at mutually agreed time. Alternatively we can send you a small sample of the stone of your choice by post.
Q. Does The Colour Of The Stone Vary?
A. Each fireplace is carved from a piece of stone direct from the quarry. The stone is completely natural and may contain light veining and shading. The veins or shells make it unique and gives the stone huge amounts of character and warmth.
Q. Will The Fireplace Fit My Space?
All the designs shown on our website are made to order and can be supplied wider or taller to fit your own requirements.
Q. Can you supply My Own Bespoke Design?
A. Yes. We specialize in recreating natural stone fireplaces from any design/picture. Every fireplace is hand carved to order so design changes are easily made.
Q. How Long Will It Take to Supply My Fireplace?
A. A fireplace normally takes between 6 and 8 weeks to make and deliver.
Q. Who installs the Fireplace?
A. A full installation service is available please ask for further details and pricing. Alternatively a builder or competent DIY person can install your fireplace. We can deliver your fireplace by pallet, along with full installation instructions. We can advise on the best option for you.
Q. Suitability?
A. We have fireplaces designed to suit almost all interiors whether you have a traditional or contemporary home. The natural stone fireplace surround can be used with traditional open fires, with a dog grate, or alternatively gas, electric, or wood burning stoves. Our fireplaces are suitable for almost any option. We can help with the supply of any of these fires or accessories.
Contact Details
If you have any further questions please contact us at Pinckney Green Fireplaces:
Telephone: 01179 372 555
Email : sales@pinckneygreen.co.uk